|Title||RETAIL MANAGER – FULL TIME|
|Job Information|| |
The incumbent in this position will primarily: greet customers (internal and external) with exceptional customer service on a continuous basis; create a positive public image of Goodwill through a clean store environment, attractive displays and presentable and personable store staff; plan and prepare work schedules and assign employees to specific duties; achieve or exceed budget sale goals monthly/annually; maintain and control expense to revenue monthly/annually; ensure customers are treated in a fair, courteous and efficient manner by store staff; complete required paperwork accurately and neatly and submit within established time-frame.
The ideal candidate will be proficient in the above listed skills with prior customer service experience preferably in a retail environment.
Essential Functions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, listed above which are representative of the Knowledge, Skills, and/or Abilities required; in addition to the physical demands of the job which include: Mobility –required to stand; frequently walk, climb, stoop, kneel, crouch, crawl. Dexterity –requires hands to manipulate, feel, reach, lift and/or carry. Sensory –able to see objects, colors at close range or distance, peripheral, and depth vision, communicate orally with normal hearing decibel. Lifting –frequently lifts and/or carries 25 to 50 lbs. using safety measures in place. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours are primarily daytime hours with some evening work and rotating weekends.
Education and/or Experience: Minimum of 2 years Customer Service Experience, one year of which has been in a management/supervisory/lead position, plus 6 months of Customer Service Experience or Retail Management Certificate (Retail Management Training Certificate may be substituted for 6 months of related experience). (Bilingual is a plus)
We offer a competitive wage and benefit package, including up to 30 days of paid time off per year.